Technical Support

Technical Support is a core competence within Hibernia providing a dedicated team of Sales, Pre-Sales and Post Sales professionals. Hibernia offers a direct customer service for the provision of Network Hardware, Network Software, Integration, Maintenance and Support Services.

Hibernia's focus is on Support and Service, with a philosophy of "deliver the right solution on time every time". We place specific focus placed on Customer care, Support and Integration. Product procurement is an important element in the cycle of solution provision but it is not the most important. Our wide product portfolio is a result of this policy.

Hibernia's policy is to adopt local agreements with manufacturers and service partners in order to meet the different requirements of the Irish marketplace. This flexibility has enabled us develop the company and business in a very short space of time.

To support a wide ranges of products from a multitude of manufacturers Hibernia use the following approach:

• We partner with Best in Class manufacturers and suppliers

• We invest in Training at a local level to provide direct technical support

• We develop strong working relationships with manufacturer support staff

• We develop a mind share of Customer Care and Quality

Contact us to find out how we can think differently about your support requirements.